So far my experience has been pretty good. Each time I go into the store, some one is always ready to help, and I am always greeted with a smile.
Great customer service
When I bought my couches great Csr. I just bought a bedroom suite, delivered last Thursday the dresser is broken. The delivery guy wouldn't take back. My husband wrote on receipt the dresser is broke. I immediately called the store. The lady told me she would call me back. No return phone call. I called back on Monday, lady says she will call me back, no return phone call. I called today express to the lady how no one would call me back. The lady apologizes, says delivery guy just delivered, she would see if it was ordered and call me back. Well guess what still no call back. I can understand forgetting to call me back the 1st time, 2nd time upsetting, 3rd time you've lost my business and I will not recommend Farmers to anyone. I will actually discourage anyone from buying. All I wanted to know is if the dresser was going to be replaced, one was ordered, someone was coming back to get the broken dresser taking up space. Just something not the run around of not telling me anything and no return phone call after the 3rd phone call.
Great furniture with the option for in-house financing.
Beaware! When you order furniture everything comes in a box that you have to assemble! They try to make you purchase insurance on your order which is like a extra few hundred dollars! They don't tell you so check your paperwork. They tried to tell me it was only a few dollars but it was like $10 more a month!
Farmers Home Furniture is a US Furniture Store based in Monroe, Georgia. Farmers Home Furniture is located at 1310 W Spring St, Monroe, GA 30655, USA.
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